The Banco de Portugal wants companies and shops to accept at least one form of electronic payment in addition to cash. With cash increasingly in decline, the covid-19 pandemic has only accelerated the digitalization of transactions, thereby increasing online consumption and the use of contactless payments.
The “AT” (Tax Office) wants to assure that all entrepreneurs receive their correspondence in a secure and unquestionable manner. To this end. all Sole Traders registered for VAT are now obliged to have an electronic post box with www.viaCTT.pt. The viaCTT account must be activated within 30 days after VAT registration. The rule applies to sole traders once they have reached an income of over than 10.000€ in the preceding year. Fines for non-compliance go from €50 to €250.
An online “Complaints Book” will be launched in July. Initially, the internet version will be limited to complaints about essential public services such as water, electricity or telecommunications. One of the goals is to have responses to grievances electronically within 15 working days.